Refund Policy
1. 14-Day Money-Back Guarantee
We offer a 14-day money-back guarantee on all paid plans. If you are not satisfied with ClariSpec for any reason, you may request a full refund within 14 days of your initial purchase or renewal date.
2. How to Request a Refund
To request a refund, contact us at [email protected] with the following information:
- Your account email address
- Date of purchase
- Reason for refund (optional, but helps us improve)
We will process your refund within 5 business days of receiving your request. The refund will be credited to your original payment method.
3. Eligibility
Refunds are available for:
- Monthly and annual subscription plans
- First-time purchases and renewals (within 14 days of the charge)
4. Exclusions
Refunds are not available for:
- Free tier accounts (no payment was made)
- Requests made more than 14 days after the charge date
- Accounts terminated for violation of our Terms of Service
- Partial-month or partial-period refunds (refunds are always for the full billing period)
5. Cancellation
You may cancel your subscription at any time. Upon cancellation:
- Your access continues until the end of the current billing period
- No further charges will be made
- Your data remains accessible for 30 days after the subscription ends
6. Contact
For refund requests or billing questions, contact us at: [email protected]